Privacy policy

This Privacy Policy describes how Stern & Stern (“we,” “us,” “our”) collects and uses information when you visit our site, contact us, or make a purchase.

1) What we collect

Information you give us

  • Name, email, phone number

  • Shipping and billing address

  • Order details and communication with our team

  • Account login information (if you create an account)

  • Any details you choose to include in messages (e.g., product questions, condition preferences, authenticity concerns)

Payment information

  • Payments are processed by third-party payment partners. We do not store full card numbers.

Information collected automatically

  • IP address, browser/device type, pages viewed, timestamps, referral links, and approximate location derived from IP

  • Cookie and similar technology data that supports site functionality and analytics

2) Why we use your information

We use personal information to:

  • Confirm and fulfill orders, send receipts, and provide tracking

  • Respond to questions and handle returns, exchanges, or claims

  • Prevent fraud and protect our customers and systems

  • Improve our website, product selection, and customer experience

  • Send newsletters or promotions only if you opt in (you can unsubscribe anytime)

3) Who we share it with

We may share information with:

  • Service providers: payment processors, shipping carriers, order management tools, email/SMS providers, website hosting, analytics

  • Professional advisors: legal and accounting services as needed

  • Law enforcement/authorities: if required by law or to protect rights/safety

  • Business transfers: if we’re involved in a merger, acquisition, or asset sale

We do not sell your personal information for money. Some advertising/analytics tools may be treated as “sharing” under certain state privacy laws. Contact us to request opt-out options where applicable.

4) Your choices and rights

  • Marketing emails: unsubscribe using the link in the email

  • Access/correction/deletion requests: email us (we may verify identity)

  • Cookies: adjust your browser settings; some site features may not work if cookies are disabled

5) Data retention & security

We retain information only as long as needed for order fulfillment, customer service, legal compliance, and recordkeeping. We use reasonable safeguards, but no online system can guarantee absolute security.

6) Children’s privacy

Our site is not intended for children under 13, and we do not knowingly collect personal information from them.

7) Updates

We may update this Privacy Policy. The Effective Date reflects the most recent version.

Privacy Contact
STERN & STERN COLLECTIONS, INC. (Stern & Stern)
3002 Merrick Road, Bellmore, NY 11710
(363) 209-4536 • info@sternandstern.us